Workplace Bullying & Violence Prevention

This course gives greater understanding of employers’ and employees’ responsibilities regarding workplace violence awareness and prevention.

Beginner, Intermediate, and Advanced
English
Course Length: 2 Hours

What you'll learn

  • Introduction to Violence and Bullying in the Workplace
  • Overview of Workplace Violence
  • Overview of Workplace Bullying
  • Workplace Violence Risk Factors and Vulnerable Groups
  • Effects of Workplace Violence and Bullying
  • Workplace Violence Control and Prevention
  • Responding to Workplace Violence
  • Responding to Workplace Bullying

Course Description

Workplace bullying and violence prevention is a critical component of a company’s overall safety training program. This online training course is designed to help you achieve a greater understanding of employers’ and employees’ responsibilities regarding workplace violence awareness and prevention. It highlights various types of violence and bullying, risk factors, and methods to control, prevent, respond to, and stop workplace bullying. This online certification course will help ensure a safe and inclusive workplace for all employees.

The EEOC Workplace Violence & Bullying Awareness Training course consists of content, graphics, audio, self-check questions, and a final exam.

Course Outline

Workplace Bullying & Violence Prevention Course Outline

About This Course

Course Objectives

Introduction to Violence and Bullying in the Workplace

  • Key Terms
  • Statistics
  • Occupational Safety and Health Act of 1970
  • Equal Employment Opportunity Laws
  • Responsibilities

Overview of Workplace Violence

  • Types of Violence
  • Warning Signs
  • External Threats

Overview of Workplace Bullying

  • Examples of Bullying Behavior
  • Types of Bullies
  • Root Causes of Bullying
  • Unlawful Harassment

Workplace Violence Risk Factors and Vulnerable Groups

  • Precautions for High-Risk Workers
  • Precautions for Retail Workers
  • Precautions for Health Care Workers

Effects of Workplace Violence and Bullying

  • Mental Health Effects
  • Physical Effects
  • Costs to the Organization

Workplace Violence Control and Prevention

  • Prevention Policy Creation
  • Hazard Assessment
  • Control Measures
  • Record-keeping
  • Training and Awareness
  • Human Resources’ Role
  • Management’s Role
  • Employee Involvement
  • Security

Responding to Workplace Violence

  • Threat Assessment
  • Emergency Plans
  • Emergency Response Teams
  • Responding to Violent Incidents
  • Recovery and the Three Stages of Crisis
  • Investigation and Evaluation

Responding to Workplace Bullying

  • Employee Assistance Programs
  • Response Strategies
  • Crisis
  • Stages of Crisis
  • Crisis Intervention
  • Reporting

Summary

Additional Resources

Exam

Frequently Asked Questions

Who must take this training?

Because violence and bullying can occur in any workplace, all employers should make it a priority to provide safety training for their employees. Workplace harassment training highlights the conflict resolution tools needed to reduce the risk of violent or bullying behavior.

How often is retraining or recertification required?

There is no specific OSHA standard dealing with workplace violence training or recertification. However, leaders and experts in the field of workplace violence awareness and prevention advise that recertification be required annually.

What are the governing regulations?

Workplace violence and bullying is not specifically regulated by OSHA standards, instead falling under the OSH Act general duty clause. It provides that all employers provide a workplace “free from recognized hazards that are causing or likely to cause death or serious physical harm” to their employees. Workplace violence is a recognized hazard, and employers must take steps to minimize the risks of violence against their employees.

The Equal Employment Opportunity Commission (EEOC) enforces federal laws that make it illegal to discriminate against a job applicant or employee. In addition to protected statuses such as age, race, and sex, the EEOC also provides protection for employees who have complained or filed charges of discrimination or who have participated in an employment discrimination investigation or lawsuit. Severe or pervasive workplace bully can lead to a hostile work environment, which is a violation of federal anti-discrimination laws.

Navigation Strategies

Beginners: Complete the course in order from beginning to end. Once any topic is completed, you will have full access to it at any time for one year after registration, to use as a resource.

Intermediate/Advanced Users: Use the course as a flexible resource tool to find what you need, whenever you need it. Try the assessment tests first, if you get 80%+ you can move to the next level, if you get less than 80% you should complete the lecture. This gives you a pre and post-assessment score, which can be used to track your skills improvements.

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  • Upon successful completion, learners will obtain a GeT certification of completion indicating Hours / CEU / CME.

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