Global eTraining Accessibility Conformance Report WCAG Edition
(Based on VPAT® Version 2.5Rev)
Name of Product/Version:
Global eTraining / The Generator
Report Date:
January 2026
Product Description:
Global eTraining is a comprehensive, AI-powered knowledge management and online training platform specifically designed for professionals in the architecture, engineering, construction (AEC), and manufacturing industries. Learners primarily use the platform to build technical software skills through an interactive course library and utilize AI-driven assistants to find instant, context-aware answers during their project work.
Contact Information:
Susan Brattberg – susanb@globaletraining.ca
Evaluation Methods Used:
Testing was carried out by testers with in-depth knowledge of the product and all functionality.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines: WCAG2.1AA
Standard/Guideline | Included In Report |
Level A (Yes) Level AA (Yes) Level AAA (No) | |
Level A (Yes) Level AA (Yes) Level AAA (No) | |
Level A (No) Level AA (No) Level AAA (No) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
WCAG 2.x Report
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Criteria | Conformance Level | Remarks and Explanations |
1.1.1 Non-text Content (Level A) | Support | Global Training provides text, images, videos with audio and closed captions, audio narration of all text. |
Support | Global Training provides text, images, videos with audio and closed captions, audio narration of all text. | |
1.2.2 Captions (Prerecorded) (Level A) | Support | All video provide audio and closed captions. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Support | Global Training provides text, images, videos with audio and closed captions, audio narration of all text. |
1.3.1 Info and Relationships (Level A) | Support | All content can be navigated by Table contents, search or via AI. |
1.3.2 Meaningful Sequence (Level A) | Support | All content can be read linearly or each learning item can also be standalone if learner has skipped ahead. All content can be navigated by Table contents, search or via AI. |
1.3.3 Sensory Characteristics (Level A) | Not Applicable | As this is elearning, all instructions require the combination of shape, position, look, and description to provide instruction on how to navigate around a tool being taught. |
1.4.1 Use of Color (Level A) | Supports | All information is portrayed with either color and shape, such as green check mark or red X or audio. |
1.4.2 Audio Control (Level A) | Supports | All narration from text or video narration can be paused or muted at any time. |
2.1.1 Keyboard (Level A) | Partially Supports | Navigation through the LMS can be controlled using keyboard shortcuts, and navigation through the course can be controlled using keyboard. There are limited tool in which the mouse is the optimum tool for navigation. |
2.1.2 No Keyboard Trap (Level A) | Supports | The learner can always exit, navigate to the home page or scroll back through pages using keyboard commands. |
2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2) | Not Applicable | There is no way to remap the keyboard shortcuts ordisable them. |
2.2.1 Timing Adjustable (Level A) | Not Applicable | Global eTraining does not place any time limits on courses or access. |
2.2.2 Pause, Stop, Hide (Level A) | Supports | Any media or learning type and be hidden from view. In addition Global eTraining offers multiple learner themes which the learner can pick from to enable smooth navigation and the highlighting only. |
2.3.1 Three Flashes or Below Threshold (Level A) | Supports | There is no flashing content in Global eTraining courses or products. |
2.4.1 Bypass Blocks (Level A) | Supports | All content can be navigated to right from the table of contents or the home screen, search bar or ASK AI features. Content can also be bookmarked for latter reference and ease of navigation. |
2.4.2 Page Titled (Level A) | Supports | Every page has a description, tool tips and all content is appropriately labeled and described with clear learning objectives outlines at the beginning of every learning objective or exam to ensure understanding and compliance before proceeding. |
2.4.3 Focus Order (Level A) | Supports | All training material can be navigated from beginning to end following a logical flow through the learning material starting with basics and moving onto advanced and expert level materials. |
2.4.4 Link Purpose (In Context) (Level A) | Supports | All links have a full description as to what is being navigated to and its purpose. |
2.5.1 Pointer Gestures (Level A 2.1 and 2.2) | Not Applicable | |
2.5.2 Pointer Cancellation (Level A 2.1 and 2.2) | Supports | Input is only required during exams or quizzes and questions can be navigated forward and backward. |
2.5.3 Label in Name (Level A 2.1 and 2.2) | Not Applicable | |
2.5.4 Motion Actuation (Level A 2.1 and 2.2) | Not Applicable | |
3.1.1 Language of Page (Level A) | Supports | Global eTraining supports 25+ languages. The language can be set by the learner to default system wide but can be changed within any course and each course can be displayed in a unique language if so required. The UI is also available in all languages and can be switched at any time. |
3.2.1 On Focus (Level A) | Supports | |
3.2.2 On Input (Level A) | Supports | Any change that may impact an admin or a user or a learner comes with a warning and required confirmation before proceeding. |
3.2.6 Consistent Help (Level A 2.2 only) | Not Evaluated | |
3.3.1 Error Identification (Level A) | Not Applicable | Input is only required during examination or taking a quiz, and there is no input error in exams. |
3.3.2 Labels or Instructions (Level A) | Supports | Tool tips are provided wherever there is required user input to ensure understanding. |
3.3.7 Redundant Entry (Level A 2.2 only) | Not Evaluated | |
4.1.1 Parsing (Level A) WCAG 2.0 and 2.1 – Always answer ‘Supports’ WCAG 2.2 (obsolete and removed) - Does not apply | Supports | For WCAG 2.0 and 2.1, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata. |
4.1.2 Name, Role, Value (Level A) | Supports |
Table 2: Success Criteria, Level AA
Criteria | Conformance Level | Remarks and Explanations |
1.2.4 Captions (Live) (Level AA) | Applicable | |
1.2.5 Audio Description (Prerecorded) (Level AA) | Supports | All video provides audio and closed captions |
1.3.4 Orientation (Level AA 2.1 and 2.2) | Supports | All content will work in any orientation on any screen or device. |
1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2) | Supports | Supports browser autofill |
1.4.3 Contrast (Minimum) (Level AA) | Supports | Contrast is available and also dark and light mode can be enabled |
1.4.4 Resize text (Level AA) | Supports | Using browser zoom, and the layout will auto adjust – best up to 175% |
1.4.5 Images of Text (Level AA) | Supports | All content has text, audio, images and video, so the images are required to be picture-based to enhance the contextual understanding of the other learning modalities. |
1.4.10 Reflow (Level AA 2.1 and 2.2) | Partially Supports | Some text may require scrolling down, but not horizontally. Some images may require scrolling depending on the screen size and what the image is of. |
1.4.11 Non-text Contrast (Level AA 2.1 and 2.2) | Supports | All icons, images and focus points have been designed by graphic designer to ensure contract for ease of visibility |
1.4.12 Text Spacing (Level AA 2.1 and 2.2) | Partially Supports | Once a course is published to a learner the text spacing and line spacing cannot be adjusted on a learner by learner basis. However, all courses can be edited in the authoring tools and here the text can be edited and republished with different spacing. |
1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2) | Not applicable | Global eTraining does not offer hover-over content. |
2.4.5 Multiple Ways (Level AA) | Supports | Course and LMS navigation can be conducted through a table of contents, filters, search or ASK AI functions. |
2.4.6 Headings and Labels (Level AA) | Supports | All items in the table of contents are to be descriptive to the content within. Learning objectives and descriptions are provided at the beginning of every learning objective. |
2.4.7 Focus Visible (Level AA) | Supports | Navigation using keyboard commands generally takes the user to a new page, and each tab on the page has its own command to navigate to it. Where text input is required location is indicated by the cursor. |
2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only) | Not Evaluated | |
2.5.7 Dragging Movements (Level AA 2.2 only) | Not Evaluated | |
2.5.8 Target Size (Minimum) (Level AA 2.2 only) | Not Evaluated | |
3.1.2 Language of Parts (Level AA) | Not Applicable | |
3.2.3 Consistent Navigation (Level AA) | Supports | Global eTraining courses are all built using the same template to ensure consistency across all courses. |
3.2.4 Consistent Identification (Level AA) | Supports | Global eTraining courses are all built using the same template to ensure consistency across all courses. |
3.3.3 Error Suggestion (Level AA) | Supports | Global eTraining offers a 24-hour ticketing helpdesk for submitting support tickets for review and resolution. |
Supports | Whilst not really applicable in the case of Global eTraining, all actions can be reversed to a set date. However, Global eTraining does not handle Legal, Financial or sensitive data submissions | |
3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only) | Not Evaluated | |
4.1.3 Status Messages (Level AA 2.1 and 2.2) | Does Not Support | Global eTraining does not have many status messages, only pass, fail in exams, course complete, and logged out due to user inactivity. However, these are not announced audibly. |
Table 3: Success Criteria, Level AAA
Criteria | Conformance Level | Remarks and Explanations |
1.2.6 Sign Language (Prerecorded) (Level AAA) | Not Evaluated | |
1.2.7 Extended Audio Description (Prerecorded) (Level AAA) | Not Evaluated | |
1.2.8 Media Alternative (Prerecorded) (Level AAA) | Not Evaluated | |
1.2.9 Audio-only (Live) (Level AAA) | Not Evaluated | |
1.3.6 Identify Purpose (Level AAA 2.1 and 2.2) | Not Evaluated | |
1.4.6 Contrast (Enhanced) (Level AAA) | Not Evaluated | |
1.4.7 Low or No Background Audio (Level AAA) | Not Evaluated | |
1.4.8 Visual Presentation (Level AAA) | Not Evaluated | |
1.4.9 Images of Text (No Exception) (Level AAA) | Not Evaluated | |
2.1.3 Keyboard (No Exception) (Level AAA) | Not Evaluated | |
2.2.3 No Timing (Level AAA) | Not Evaluated | |
2.2.4 Interruptions (Level AAA) | Not Evaluated | |
2.2.5 Re-authenticating (Level AAA) | Not Evaluated | |
2.2.6 Timeouts (Level AAA 2.1 and 2.2) | Not Evaluated | |
2.3.2 Three Flashes (Level AAA) | Not Evaluated | |
2.3.3 Animation from Interactions (Level AAA 2.1 and 2.2) | Not Evaluated | |
2.4.8 Location (Level AAA) | Not Evaluated | |
2.4.9 Link Purpose (Link Only) (Level AAA) | Not Evaluated | |
2.4.10 Section Headings (Level AAA) | Not Evaluated | |
2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only) | Not Evaluated | |
2.4.13 Focus Appearance (Level AAA 2.2 only) | Not Evaluated | |
2.5.5 Target Size (Level AAA 2.1 and 2.2) | Not Evaluated | |
2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 and 2.2) | Not Evaluated | |
3.1.3 Unusual Words (Level AAA) | Not Evaluated | |
3.1.4 Abbreviations (Level AAA) | Not Evaluated | |
3.1.5 Reading Level (Level AAA) | Not Evaluated | |
3.1.6 Pronunciation (Level AAA) | Not Evaluated | |
3.2.5 Change on Request (Level AAA) | Not Evaluated | |
3.3.5 Help (Level AAA) | Not Evaluated | |
3.3.6 Error Prevention (All) (Level AAA) | Not Evaluated | |
3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only) | Not Evaluated |
“Voluntary Product Accessibility Template” and “VPAT” are registered
service marks of the Information Technology Industry Council (ITI)
